At Garwood's Heating & Cooling, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
77 Reviews

Patricia Rudloff
Garwood's was my go-to company when I needed to replace my heating and cooling system a number of years ago and they still are. They have earned my business by sending service techs who are knowledgeable and dependable whenever I need them.
Cathy Shanahan
Mark Miller
Great experience. We had a situation with our AC in August. They were able to work us in a reasonable time frame and fix our unit the same day. The tech was very professional, personable and explained everything to us through the process. Will definitely use them again for our services. Thanks again.
Boots Dixon
My service man (Joey) impressed me when he literally pulled out a (dead bee hive) out of the furnace, a few years ago. Cost was manageable
Maggie Cozad
We just had Garwood’s replace our HVAC unit and I highly recommend them. Our experience with them has been awesome starting with when I called to get an estimate and I spoke to Erin Garwood and she is very friendly and efficient. Joey Garwood came the next day and looked everything over. He was very friendly and knowledgeable. He got our bids back quickly giving us 3 options and answered all of our questions. Once we decided on them it took 2 weeks before they could install, but they came with 3 men, 2 brothers and an employee. They were very kind and respectful of our home, putting plastic down everywhere and cleaning up when they were done. They showed us how everything worked and said to call anytime with our questions. Also, a plus was they were very pet friendly, our dog loved them. This is the company you want to take care of your heating and cooling needs.
Pat Hughes
Garwood's team installed a new furnace and AC unit last December, their price was reasonable - I checked online - and this week they did a follow-up on the AC unit. I highly recommend their service to anyone - a local company with technicians who know their job. They get five stars from me!
Nancy Becher
The representative was very polite and professional. Garwood has been providing HVAC service to my family for decades. They are a company I trust.
Margerat Stefanak
Have used them for 30+years. It should say something.
Terry Spurgeon
Been with Garwood H&C since 2004. Great people and super service. Terry S
Stephanie Fedder
Larry Connaway
We could not be more satisfied with the professional, prompt service Garwoods has provided over the last 30+ years!
Megan Zanger
William Houba
On time, courteous, knowledgeable and professional, we are completely satisfied with the installation (2 years ago) and service of our HVAC equipment.
Cindy Mareing
Carolyn Stevens
Definitely recommend Garwood’s heating and cooling. Prompt service, professional and reliable company.
Kathy Scheibal
Located in Highland
Kytel has helped us in a pinch a few times now and we are so grateful! Always friendly, great with our dog and gets the job done efficiently!
Service: Routine AC Maintenance
Sharon Lifritz
Excellent company and personnel. We have used their services for over 36 years. We highly recommend them.
Steve Hanrahan
Lindsey Schrage
Absolutely terrific company to work with. Always extremely professional and friendly. Extremely knowledgeable and fair prices. I called this morning shortly after they opened to see if a technician could come out and replace the motor in our furnace as it was going out. I was told that it would be this afternoon when a technician could make it out and within an hour a technician was at my door to replace the motor. Very pleasantly surprised needless to say! I would recommend Garwood Heating & Cooling to anybody.
I have been a customer of the Garwood family for the past 38 years - they have never let me down.
Marc Popelar
Located in Edwardsville
Kytel performed our routine maintenance excellently. Top notch, professional service. A pleasure to speak with - perfect gentlemen!
Service: Maintenance
Kelly Georg
Located in Collinsville
Absolutely amazing team from start to finish! Erin, their office manager, is amazing and so quick to respond. She kept us informed every step of the way. The crew did an amazing job on our new system installation and explaining how to work everything - what to expect and etc. They also took extreme care of our house with regards to ensuring outside traffic/dirt didn't hit our carpet and etc. Very professional and treated us like family! I would highly recommend them! Great Company!
Service: New HVAC System w/ Heat pump
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