Reviews

At Garwood's Heating & Cooling, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
136 Reviews

Peggy Bode
01/22/2026
Garwood’s Heating does very good work and the technicians are super nice and mannerly. They clean up everything after the job is done too. Very pleased.
Terry Elrod
01/21/2026
Service Technician Kytel Horn does excellent service and repair work. I could not ask for more than this..!
Richard Ohms
01/21/2026
I have used Garwood's Heating & Cooling for years and have always found them to deliver exemplary customer service that is professional, accurate, timely, friendly and a good value.
Toni Wojcik
01/20/2026
I have Garwood’s do a check on my HVAC system twice a year. They are good about reminding me so I do not neglect my system. They are thorough and will let me know if something needs more attention.
Terry Spurgeon
01/20/2026
Been with Garwood H&C since 2004. Great people and super service. Terry S
Donna S
01/19/2026
We have used Garwood’s for around 30 years! Always professional, knowledgeable, honest and friendly service! They have earned our trust and we are glad to have them servicing and maintaining our HVAC systems.
Sharon Hawk
01/19/2026
ABSOLUTELY GREAT SERVICE ALWAYS
Megan Zanger
01/19/2026
T S
01/19/2026
Susan Hume
01/19/2026
We appreciate Garwood's professionalism and quick response. This is an excellent locally-owned business!
Kathleen Weiss
01/19/2026
We have been customers for 35 years. There are very few true family businesses left but this is one. Outstanding work ethic. They respond quickly and the problem is fixed without parts delays or slow repair people. Wonderful caring field techs and very helpful office staff. (Erin and Michelle will always do what they can to trouble shoot. In one case Michelle, took care of our problem by phone and SHE made a quick follow-up visit to our house). This has always been the way it is done since Joe Sr and Barb ran the business. Thank you, Garwood family.
Randy Lindley
01/18/2026
Blower motor failure and replacement, Thermostat testing and replacement. Water heater replacement. Annual inspection of furnace (fall) and AC (spring). I believe pricing is reasonable and fair considering the representative is here when they are supposed to be and ready to work with solutions to any problem found.
Paul Ottwein
01/18/2026
Garwood HVAC are very prompt to respond and get the job done for me. Highly recommend these folks.
Roger Roderick
01/18/2026
When it comes time for a major HVAC replacement or repair, many people want the cheapest. I want the one with the most value for the price. Garwood's will not up-sell you, but will recommend the best solution to address your issue. I like the fact that they are local to where I live and not someone from a neighboring community. This is not only important for community support, but when repairs are needed, they can arrive quickly and get the job done. Don't be fooled by a company that is new to the area and doesn't have the experience or manufacture's support. Call Garwood's, you won't be disappointed.
Rosanna Kosek
01/18/2026
I have an Annual Service Contract that gives me peace of mind as Garwood is only a call away if I have an issue. Garwood's Office Staff are quick to respond to my calls and the Tech. Staff have provided exceptional Service in repairing and maintaining my AC and Furnance.
Kevin Carnes
01/17/2026
Loyal, Honest, Trustworthy family business that cares about your family and your budget!
John
01/17/2026
Garwood 's my choice for HVAC since 1998. Knowledgeable staff, great service and competitively priced.
Lynn Tebbe
01/17/2026
Garwood Heating and Air Conditioning was prompt, professional and knowledgeable on the diagnosis of the problem and expedient on the repairs. Great Job!!!
Laura Jeziorski
01/17/2026
I have been a loyal customer for over a decade. Garwood provides great service
Donise Georgeff
01/16/2026
Great service. Friendly and knowledgeable.
Jack Cranley
01/16/2026
They are on time, professional and know the systems. I have used Garwood's for years and have always had a good experience. HIghly recommend to any one in the Edwardsville area if they need hvac services.
Kathleen Dawson
01/16/2026
Friendly, professional, thorough in checking our furnace
Dennis Boomhower (Denny)
01/15/2026
Garwood's are always there when they say they will be. Easy to work with. Honest and reliable.
Douglas Eder
01/15/2026
We have done business with Garwood's Inc for more than 20 years. The technicians have arrived on time, called me when they are on the way, worked efficiently and effectively, and accommodated special circumstances flexibly. I find the prices proper; they are estimated for me in advance. I expect to call on Garwood's again in the future, as appropriate.
Mark Holshouser
01/15/2026
Great service _ Great people
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